Tang Xiaowan sat upright in her office chair, her mind filled with excitement and emotion, yet she knew the importance of the senior management meeting. So, she opened her laptop and went through all the staff files again.
Those were all sent by Wu Qiming.
As time passed, Tang Xiaowan gradually got into work mode.
She pondered how she could offer new ideas and suggestions for the development of the hotel. At the same time, she prepared how to promote team collaboration and communication to gain support in the shortest time.
Unwittingly, the time for the meeting was almost upon her.
Tang Xiaowan slowly stood up, reorganized her thoughts, tidied her work attire, and walked confidently to the next room.
The atmosphere in the small meeting room was extremely tense.
Everyone had their concerns, some worried about layoffs, others about demotions, while some just watched the drama unfold with glee.
Tang Xiaowan sat in the main seat with a smile and looked at each department manager in turn.
"Ladies and gentlemen, today I’ve called you all here to announce something. The new general manager of Chi Sea has been decided and it’s effective immediately."
The managers looked at Tang Xiaowan in surprise, momentarily at a loss for words.
The position of general manager was significant, second only to the chairman, who had made the decision alone within a day.
It was indeed abrupt, especially for the human resources manager who had not received any news about this, but he had to pretend, as his livelihood was of utmost importance.
So, he was the first to applaud in support.
"Then may I ask... Chairman, who is the new general manager?" the food and beverage manager asked.
"I’ll make a declaration first. From now on, please address me as ’Boss.’ I don’t like the title of ’Chairman.’ Since there’s no board of directors, there’s no chairman."
Everyone nodded, "Yes, Boss."
"Furthermore, Wu Qiming will take on the role of general manager, and who will take over his tasks will be announced after the meeting," Tang Xiaowan added firmly.
That statement caused a stir, and everyone suddenly looked towards the person they least favored.
Wu Qiming? How could it be him?
Deputy General Manager Zhang Dong expressed his confusion and frowned, "Boss, actually, Manager Wu is more suited for managing the Housekeeping Department. Others... might be a bit too challenging for him. You might not know this, but Manager Wu has a paralyzed wife who needs his care, and their son is still in middle school, so... please reconsider, Boss."
He objected, but Tang Xiaowan wasn’t surprised at all, given that Wu Qiming had no powerful backers while he was a relative of the former chairman.
Tang Xiaowan simply smiled and took a sip of tea.
"I know there will be some who question my decision. But I have witnessed Wu Qiming’s insight into customer needs and his passion for service. Over the years in the Housekeeping Department, he has accumulated a wealth of management experience. I absolutely believe he has the capability to take on this responsibility. Now, let our new general manager Wu Qiming say a few words." Content orıginally comes from novel_fіre.net
As soon as she finished, there was enthusiastic applause.
Yet, everyone clearly knew this applause was for the boss to see, not truly accepting Wu Qiming; they still had their doubts and thought he wasn’t qualified.
So, Wu Qiming stood up and respectfully faced Tang Xiaowan, "Thank you for your trust, Boss!"
Despite appearing calm, his heart was pounding like raging waves. He had thought he might be transferred to a more desirable department but had never imagined it would be the lofty position of general manager.
Then, he looked each person in the room in the eye, feeling their skepticism and resistance, but he knew this was his only chance to turn things around.
If he missed it, there would be no other!
"First, I sincerely thank everyone for your past support and cooperation in my work," Wu Qiming began, his voice firm and resonant, "Secondly, I understand that my appointment might come as a surprise and... invite doubts. As a manager over forty in the housekeeping department, I admit there are shortcomings."
"But, one’s capability is not solely determined by his position or... youth? More importantly, it involves team coordination, employee care, and exploring potential customers. Regarding these aspects, I have continuously educated myself and believe I’ve performed quite well."
His tone was full of confidence and sincerity.
"Therefore, I believe that with our joint efforts, we can certainly build Chi Sea into an even more outstanding and excellent brand while creating a warm working environment for everyone."
At the end, he paused, then continued, "My goal is to unlock each person’s potential, promote without hierarchy, and witness the hotel’s glory together with everyone. I promise to lead by example, to remain true to myself, and hope to earn your acknowledgment."
He didn’t mention his paralyzed wife; he didn’t see that as a problem.
If he could manage before, he could do it now.
Slowly, people began to feel Wu Qiming’s determination and openness, starting to think perhaps the boss’s decision wasn’t so inappropriate after all; indeed, it was a discerning choice.
After all, despite Deputy General Manager Zhang Dong’s suppressions over the years, Wu Qiming had always responded with a smile, fulfilling his duties without any complaints.
That alone was admirable.
Hence, thunderous applause suddenly broke out, and department managers sent affirmative glances his way.
Seizing the moment, Wu Qiming immediately discussed two small plans and how to enhance the service to secure high-end customers long-term.
Tang Xiaowan expressed her support and trust.
She, with a sunny and confident demeanor, merged into it, bringing a new vigor to the hotel.
But as everyone actively participated in the discussion, Deputy General Manager Zhang Dong silently slipped his hand into his pocket, a hint of glee flickering through his eyes.